Cox Costello and Horne Limited is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Cox Costello and Horne Limited takes the following measures to ensure accessibility of Cox Costello:

Include accessibility as part of our mission statement.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Cox Costello is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.


We welcome your feedback on the accessibility of Cox Costello. Please let us know if you encounter accessibility barriers on Cox Costello:

  • Phone: 01923 901555
  • E-mail:
  • Visitor address: 26 Main Avenue, Moor Park HA6 2HJ
  • Postal address: 26 Main Avenue, Moor Park HA6 2HJ

We try to respond to feedback within 2 business days.

Compatibility with browsers and assistive technology

Cox Costello is designed to be compatible with the following assistive technologies:

  • Safari, Chrome, Firefox

Technical specifications

Accessibility of Cox Costello relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Cox Costello, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Cox Costello:

  1. Comments from users: Uploaded images may not have text alternatives because We cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 2 business days. please report any issues to us .

Assessment approach

Cox Costello and Horne Limited assessed the accessibility of Cox Costello by the following approaches:

  • Self-evaluation

This statement was created on 11 January 2021 using the W3C Accessibility Statement Generator Tool.

Get in touch

Text Relay

Relay UK (Previously Next Generation Text) – helping people with hearing and speech difficulties communicate with anyone over the phone, using the national relay service

Please contact us if you need any further assistance using text relay from BT.